Do you service my area?
We service most of Montgomery and Howard Counties in Maryland, and Fairfax and Arlington Counties in Northern Virginia.
Please check our Service Area listing for all cities we service.
What is included in a standard cleaning?
Our cleaning technicians follow our All Inclusive Cleaning Checklist, found on our website, each cleaning visit. Meaning we do a deep cleaning each time and not just the 1st visit.
How much will it cost?
To see how much your house cleaning would cost, please use our convenient Booking Form whihc only takes about 20 seconds to complete.
Do you bring your own cleaning supplies, products and equipment?
We provide all house cleaning supplies to complete each service. Clean micro fiber towels are used in each home, together with our Green Certified products at no additional cost.
If you have a specific product you would like us to use in your home, we would gladly comply.
Can I request special tasks or extras?
Please give us a call the day before your scheduled service, so we can add to the job ticket and make the necessary adjustments in time needed for the additional tasks.
What if I don’t have a credit card?
Unfortunately, we would not be able to schedule any services without a valid credit card on file. The credit card on file guarantees you that day and time, which prevent subsequent customers from booking that time slot.
This would be similar to booking a hotel or car rental.
How many cleaners come to my home?
We work in teams of 2 cleaning technicians.
Would I get the same cleaning team each time?
We try our very best to keep the same team to each home, this way they are familiar with the layout of the home, and any special instructions.
What are your hours?
We work Monday through Friday, excluding major holidays, and start the first house at 8:30am and the last house at 2:00pm.
We have 2 arrival windows: between 8:00 – noon, and noon – 3:00pm.
We are closed on weekends to give our teams time to attend to personal stuff and relax from the rigors of cleaning houses all week.
What if the job needs more time?
For move in, move out, first time, and that occasional one time only cleaning, additional time may be needed to complete the service. With your approval of course, if we need additional time to clean, there may be a $25 charge for each additional 30 minutes of cleaning. This would not be applicable for regular repeat cleaning though as at that point, we would have “grown” accustomed to your home and not need additional time to clean.
What if I have pets?
We have many customers with pets, so that would not be a problem.
How long have you been in business?
We started providing service to the DC Metro region in 2006, and most of our original cleaning technicians are still with us.